Refund and exchange policy

Exchanges

• You have every right to exchange your items for another shape or color. Please inform us within 24 hours of delivery so we can reserve your new exchange before the item runs out of stock.
• The product must be in its original condition, unworn, and with the tag intact.
• Please note that for each exchange you will be charged delivery fees.
• Contact us through our Instagram page. Once your exchange request is confirmed, the courier will arrange for the delivery of your requested item.

Refund Policy

Unfortunately, we do not accept returns once an order is completed. Instead, we offer a flexible policy: you may order multiple items, inspect and try them in the presence of the courier, and return any unsuitable products with the courier on the spot.

The only exception is if there is an issue from our side. If you receive a defective product and notice it after the courier has left, you must inform us, and we are obligated to provide the exact product you requested without any defects — and you will not pay the shipping fees for that exchange.